Article 1 (Purpose)

These Terms of Service govern the rights, obligations, and responsibilities between CROBO Corp. (hereinafter referred to as the "Company") and its members regarding the use of 솔지기 AI fortune-telling analysis service (hereinafter referred to as the "Service").

Article 2 (Definitions)

"Service" refers to the 솔지기 website and all related services provided by the Company.
"Member" refers to a customer who accesses the Service and enters into a use agreement with the Company in accordance with these Terms.
"ID" refers to a combination of letters or numbers determined by the member and approved by the Company for member identification and service use. (e.g., email address)
"Password" refers to a combination of letters or numbers chosen by the member to verify identity and protect confidentiality. (When using external authentication services such as Google, the authentication method of that service applies.)
"Paid Service" refers to various online digital content (including AI analysis, chat functions, etc.) and related services provided by the Company for a fee.
"Posts" refers to text, photos, videos, various files, and links in the form of symbols, text, voice, images, and videos posted by members on the Service. (This Service currently does not provide direct posting features, but conversations with AI may be internally recorded.)

Article 3 (Posting and Amendment of Terms)

The Company shall post these Terms on the initial screen of the Service or a linked page so that members can easily understand them.
The Company may amend these Terms within the scope that does not violate relevant laws such as the "Act on Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
When amending the Terms, the Company shall announce the amendment along with the current Terms, specifying the application date and reasons for amendment, from 7 days before the application date until the day before. However, for amendments unfavorable to members, notice shall be given at least 30 days in advance, and in principle, individual notification shall be made via email.
If the Company announces the amended Terms and clearly notifies members that failure to express intent within a certain period will be deemed consent, and the member does not explicitly object, the member shall be deemed to have agreed to the amended Terms.
If a member does not agree to the amended Terms, the Company cannot apply the amended Terms, and in this case, the member may terminate the use agreement. If there are special circumstances where the existing Terms cannot be applied, the Company may also terminate the use agreement.

Article 4 (Conclusion of Use Agreement)

The use agreement is concluded when a person wishing to become a member (hereinafter referred to as "Applicant") agrees to the Terms, applies for membership, and the Company approves such application.
The Company shall, in principle, approve the use of the Service for applicants. However, the Company may not approve or may subsequently terminate the use agreement for applications falling under any of the following:
1. If the applicant has previously lost membership under these Terms (except when the Company has approved re-registration)
2. If not using a real name or using another person's name
3. If false information is provided or required information is not provided
4. If a child under 14 years of age has not obtained consent from a legal guardian
5. If approval is impossible due to the applicant's fault or if the applicant violates other provisions
The Company may withhold approval if there is insufficient service capacity or technical/business issues.
The use agreement becomes effective at the time the Company displays registration completion in the application process.

Article 5 (Changes to Member Information)

Members can view and modify their personal information at any time through the personal information management page.
If any information provided during membership registration changes, members must update it online or notify the Company via email or other methods.
The Company is not responsible for any disadvantages arising from failure to notify the Company of changes under paragraph 2.

Article 6 (Obligation to Protect Personal Information)

The Company strives to protect members' personal information in accordance with relevant laws such as the "Information and Communications Network Act." The Company's Privacy Policy applies to the protection and use of personal information.

Article 7 (Obligation to Manage ID and Password)

Members are responsible for managing their ID and password (including external authentication services such as Google), and must not allow third parties to use them.
The Company may restrict the use of an ID if there is concern about personal information leakage, if it is antisocial or contrary to public morals, or if there is concern about being mistaken for the Company or its operators.
If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company's instructions.
In the case of paragraph 3, the Company is not responsible for any disadvantages arising from the member's failure to notify the Company or failure to follow the Company's instructions.

Article 8 (Company's Obligations)

The Company shall not engage in acts prohibited by relevant laws and these Terms or contrary to public morals, and shall make every effort to provide continuous and stable services.
The Company shall have security systems to protect personal information (including credit information) so that members can use the Service safely, and shall disclose and comply with the Privacy Policy.
The Company shall process opinions or complaints raised by members regarding service use if deemed legitimate.

Article 9 (Member's Obligations)

Members shall not engage in the following acts:
1. Registering false information when applying or making changes
2. Stealing others' information
3. Altering information posted by the Company
4. Infringing on intellectual property rights such as copyrights of the Company and third parties
5. Damaging the reputation of or interfering with the business of the Company and third parties
6. Publicly disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals (This Service does not have direct posting features, but inducing inappropriate content in AI conversations is prohibited)
7. Using the Service for profit without the Company's consent
8. Other illegal or improper acts
Members shall comply with relevant laws, the provisions of these Terms, usage guidelines, notices related to the Service, and matters notified by the Company, and shall not interfere with the Company's business.

Article 10 (Provision of Services)

The Company provides the following services to members:
1. AI-based fortune and compatibility analysis service
2. AI chatbot conversation service
3. Any other services provided to members through additional development by the Company or partnership agreements with other companies
The Company may divide the Service into certain ranges and designate available times for each range separately. In such cases, the content shall be announced in advance.
In principle, the Service is provided 24 hours a day, 365 days a year.
The Company may temporarily suspend the provision of the Service for maintenance, replacement, failure of information and communication equipment, or for significant operational reasons. In this case, the Company shall, in principle, notify members in advance, but may notify afterward in unavoidable circumstances.
The Company may conduct regular maintenance as necessary for the provision of the Service, and the regular maintenance time shall be as announced on the service screen.

Article 11 (Changes to Services)

The Company may change all or part of the services provided according to operational and technical needs for legitimate reasons.
If there are changes to the content, usage methods, or usage times of the Service, the reasons for change, content of the changed service, and provision date shall be posted on the initial screen of the relevant service before the change.
The Company may modify, suspend, or change all or part of the services provided free of charge according to the Company's policy and operational needs, and shall not provide separate compensation to members unless there are special provisions in relevant laws.

Article 12 (Provision of Information and Posting of Advertisements)

The Company may provide various information deemed necessary during service use to members through notices or email. However, members may refuse to receive emails at any time except for transaction-related information required by relevant laws and responses to customer inquiries.
The Company may post advertisements on the service screen, homepage, and email related to the operation of the Service. Members who receive emails with advertisements may refuse to receive them.

Article 13 (Use of AI Analysis Results and Limitation of Liability)

AI fortune analysis, compatibility analysis, fortune information, and conversation content with AI (hereinafter referred to as "Analysis Results") provided through the Service are content generated by 'AI Astrologers,' virtual characters set by the Company, based on learned data. These are provided as reference materials for users' lives and are not absolute guidelines or guarantees of the future.
Members should refer to the Analysis Results and make their own judgments and decisions. The Company does not expressly or implicitly guarantee the accuracy, completeness, or fitness for a particular purpose of the Analysis Results.
The Company is not responsible for any direct or indirect damages or disadvantages resulting from decisions or actions made based on the Analysis Results.
AI generates responses based on learned data, so it may occasionally provide inaccurate responses or responses that differ from the user's intent.

Article 14 (Paid Services and Payment)

The Company may provide some services for a fee, and the types, prices, and conditions of paid services are separately posted within the Service.
Members may pay for paid services through methods determined by the Company (credit card, bank transfer, etc.).
Paid services may be provided in the form of recurring subscriptions, in which case members are deemed to consent to automatic billing at each subscription cycle. Members may cancel their subscription at any time, and no charges will be billed from the next billing date after cancellation.
Payment-related matters follow the terms and policies of the payment agency partnered with the Company.
In case of overpayment, the Company shall refund the full amount using the same method as the original payment. However, if refund by the same method is not possible, this shall be notified in advance.
Withdrawal of subscription and refund policies follow relevant laws such as the "Content Industry Promotion Act" and the "Act on Consumer Protection in Electronic Commerce." Specific refund conditions and procedures may be separately announced within the Service.

Article 15 (Termination of Contract)

Members may apply for termination of the use agreement at any time through the information management menu or customer center within the Service, and the Company shall process this immediately in accordance with relevant laws.
When a member terminates the contract, the member's data will be processed and destroyed according to the procedures and periods specified in relevant laws and the Privacy Policy. Please refer to the Privacy Policy for detailed information about the types and periods of information that may be retained for a certain period instead of being immediately destroyed.
If a member violates the obligations specified in these Terms, accesses the system in an abnormal manner, or causes excessive traffic to interfere with the normal use of the Service by other users, the Company may restrict service use in stages through warnings, temporary suspension, or permanent suspension, or may terminate the use agreement.

Article 16 (Limitation of Liability)

The Company is exempt from liability for service provision if the Service cannot be provided due to natural disasters or equivalent force majeure.
The Company is not responsible for service usage problems due to the member's fault.
The Company is not responsible for the reliability, accuracy, etc. of information, materials, and facts posted by members in connection with the Service. (This Service does not have direct posting features, but the member is responsible for the accuracy of information provided when generating AI conversation content.)
The Company is exempt from liability when members conduct transactions through the Service with other members or third parties.
The Company is not responsible for the use of services provided free of charge unless there are special provisions in relevant laws.
The Company is exempt from liability for damages caused by unavoidable circumstances such as maintenance, replacement, regular inspection, or construction of service equipment.
The Company is not responsible for damages caused by member computer errors or damages caused by members providing incomplete personal or email information.

Article 17 (Governing Law and Jurisdiction)

Lawsuits between the Company and members shall be governed by the laws of the Republic of Korea.
Lawsuits regarding disputes between the Company and members shall be filed in the court having jurisdiction under the Civil Procedure Act.

Article 18 (Referral Program)

The Company assigns a unique referral code to each member, which can be used to invite new members.
Both the new member (referee) who signs up with a referral code and the referring member (referrer) receive free question credits as rewards. Reward details: Referrer - 5 personal analysis, 2 relationship analysis / Referee - 3 personal analysis, 1 relationship analysis.
Referral rewards are limited to a maximum of 100 times per person. Referrals beyond this limit are still possible but no additional rewards will be provided.
If fraudulent use of referral codes is detected (such as self-referrals, duplicate signups, or fake account creation), the Company may cancel the rewards or suspend the account.
The Company may modify the referral program's rewards, conditions, and operation methods after prior notice.
Free question credits provided through the referral program cannot be converted to cash or transferred to others.

Addendum

These Terms shall take effect from November 1, 2025.

[CROBO Corp. Information]

Company Name: CROBO Corp.
Representative: JUNGYONG KANG
Business Registration Number: 769-87-01147
Mail-order Sales Registration Number: 제2019-서울금천-1432호
Address: B2F B202, 225 Gasan Digital 1-ro, Geumcheon-gu, Seoul, Korea
Customer Service Email: hello@solzigi.com
Customer Service Phone: +82-2-849-9901